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1.
General
1.1 This Bonus Card will be issued by Friends
Medien as the operator of the Multi-Partner Bonus
Program 'Go Friends' which provides members to earn,
collect, use and redeem bonus points, rewarded through
partner businesses while shopping or enjoying their
services.
1.2 Membership is based on a contract between the
member and Friends
Medien, Max-Eyth-Str. 22, 71686 Remseck/Germany, which
includes the following terms and conditions
2.
Registration
2.1 Membership is available to persons only with
age 18 or older.
2.2 Registration can be made online or by using
registration forms available at partner businesses.
Submission of the registration form autmatically
declares your acceptance of the terms and conditions of
the 'Go Friends' Bonus Program. Translation of terms and
conditions in various languages is for courtesy.
Precedently is the original version in German language.
Should any single paragraph of this terms be or become
ineffective, this shall be without prejudice to the
remaining paragraphs.
2.3 Upon submission of your registration a
personal account will be opened and issued while your
Bonus Card will be sent to you by regular mail.
3.
The Bonus Card
3.1 Besides the 'Go Friends' standard bonus cards
Friends Medien allows partner businesses and community
associations the promotion and issuing of corporate
cards and include side functions (membership,
multiple-entry cards, etc.). Corporate cards are regular
'Go Friends' bonus cards with all rights and functions
within the 'Go Friends' network and must be accepted by
all partner businesses.
3.2 Actual and available card designs are
provided within the registration process and might be
limited by using pre-coded flyers provided by partner
businesses.
3.3 Your 'Go Friends' membership is totally FREE!
Partner businesses may charge you for their corporate
cards if side functions are added - please check.
3.4 If you detect the loss of your bonus card
please inform Friends Medien immediately. After you have
reported a lost (or stolen) card Friends Medien will
immediately block your account to protect against misue.
There is no guarantee and Friends Medien cannot be held
responsable for that issue.
3.5 Account balances might be transfered to
another card if the cardholder is the same person.
3.6 Balance transfers will be charged with a
nominal fee of € 3,-, by deducting 300 points from your
transfered account balance. No fees will be charged for
corporate cards if your membership in an organisation
has been terminated or if a partner business terminates
his partnership with 'Go Friends'. In order to transfer
balances you must sent your current card to Friends
Medien.
4. Earn
and collect points
4.1 While shopping and/or buying services at one of
the 'Go Friends' partner businesses you will earn
minimum 1 point per € 1,- spent on purchases/services.
Outside the eurozone's member countries the '€' might be
replaced by the local currency (CHF/$/£).
4.2
'Go
Friends' partner may reward you with additional points
on selected goods, restriced hours or just for your
visit. Detailed information and requirements are listed
in our
Partner Directory.
4.3 In order to earn points you must present the
partner your bonus card prior starting a payment process.
Each
transaction will be confirmed individually by the 'Go
Friends' partner through a printed receipt or a text
message sent to your mobile phone.
Incorrect
transactions can be cleared directly with the partner
business only.
4.4
All transactions will
be filed on our server and can be viewed 24/7 at your
online account. Your actual account balance can be also
checked through any online terminal at a 'Go Friends'
Partner.
4.5 In case of false transactions, returning of
goods and unpaid invoices Friends Medien or the partner
business have the right to correct or cancel already
credited points and rewards.
4.6 Credited points will automatically deleted
from your account if not used or redeemed within 36
months.
5. Use
or redeem points
5.1
Once you've collected points you can
pay with your bonus
points at one of the 'Go Friends' partners:
1 Point is valued at € 0,01 (1 ct).
Outside the
eurozone's member countries the '€' might be replaced by
the local currency (CHF/$/£).
5.2 Bonus points can be used at partner businesse
in return for goods and services only. Purchases made
with bonus points will not be rewarded.
5.3 In order to use bonus points you must present
the partner
your bonus card prior starting a payment process. Each
transaction will be confirmed individually by the 'Go
Friends' partner through a printed receipt or a text
message sent to your mobile phone. Incorrect
transactions can be cleared directly with the partner
business only.
6.
Termination
6.1 You may terminate your 'Go Friends' membership
at any time. Termination must be in writing and sent to
us by mail.
6.2 Termination of this agreement/contract
through Friends Medien can be made with a 30 day notice.
6.3 In any case of a termination you must return
your bonus card to Friends Medien. Account balances
will be transfered to a German bank account; a € 3,- fee will
apply. In order to do so you must provide us with your
bank details and the account holder must be your
registered name.
6.4 Friends Medien has the right to change these
terms and conditions at any time. Changes will be sent/mailed
to you prior they become effective.
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